Ashwood Veterinary Clinic – Vets in Belfast
Clinic Overview
- Compassionate care in difficult moments: owners describe thoughtful support during serious illness, bereavement, and euthanasia, with several saying the team could not have been kinder. - Strong communication around surgery: reviews mention clear explanations from Lauren, WhatsApp updates during procedures, follow-up calls from Penny, photos after surgery, and reassuring check-ups afterwards. - Friendly, knowledgeable and accommodating staff: owners often describe the team as warm and professional, with examples including quick appointments for a tortoise, same-day help for anal gland treatment, and successful treatment of a dog’s inflamed paw rash.
Services
- •General veterinary care: small animal medicine, health care consultations, and registered nurse consultations. Recent examples include quick assessment and treatment for an itchy, inflamed rash between a dog’s toes, and same-day help with anal glands.
- •Surgery: soft tissue surgery and orthopaedic surgery, with owners specifically mentioning operations, multiple cruciate ligament surgeries, and one dog neutering procedure described as keyhole surgery.
- •Diagnostics and procedures mentioned by owners: x-rays, ultrasound, blood tests, and a molar extraction.
- •Additional clinic services: emergency veterinary services are listed by the practice, and the clinic is also noted as a veterinary nurse training facility.
- •Species mentioned by owners: dogs, cats, and a tortoise.
Pricing
No published pricing information is currently available for this clinic.
People
- •Lauren: praised for explaining treatment options in plain language before surgery, helping owners feel at ease, and more recently for quickly diagnosing and treating a dog’s inflamed skin problem.
- •Stewart: praised for compassionate support during a dog’s euthanasia and for the standard of aftercare.
- •Penny (nurse): thanked for post-operative phone calls, arranging collection after surgery, and helping keep owners updated.
- •Niall: mentioned positively by an owner whose dogs have been through examinations, diagnostics and cruciate ligament surgeries.
- •Patrick (vet): previously named in connection with a molar extraction, WhatsApp procedure updates, and a follow-up check.
- •Nicola (reception): previously praised for attention to detail and a helpful, positive manner.
Reviews
Ashwood Veterinary Clinic has a 4.9-star Google rating from 278 reviews. Recent feedback is very positive overall, with one isolated negative review about pricing.
- •Compassionate care in difficult moments: owners describe thoughtful support during serious illness, bereavement, and euthanasia, with several saying the team could not have been kinder.
- •Strong communication around surgery: reviews mention clear explanations from Lauren, WhatsApp updates during procedures, follow-up calls from Penny, photos after surgery, and reassuring check-ups afterwards.
- •Friendly, knowledgeable and accommodating staff: owners often describe the team as warm and professional, with examples including quick appointments for a tortoise, same-day help for anal gland treatment, and successful treatment of a dog’s inflamed paw rash.
- •Mixed but limited pricing comments: one reviewer called the clinic overpriced, while another said the prices were excellent compared with their previous vet.
