Gortlands Veterinary Clinic – Vets in Belfast
Clinic Overview
- Long-term loyalty is a strong theme: many reviewers describe the practice as their family vet over many years and say they would not go elsewhere. - Consults are often praised as thorough and unhurried: owners mention detailed examinations, vets remembering pets’ previous problems, and clear, reassuring communication. - Staff manner stands out across the clinic: reviews regularly mention caring vets, helpful receptionists and a warm, supportive experience from front desk to consult room.
Services
- •Routine and preventative care: regular check-ups, annual vaccinations, boosters, weigh-ins and general health discussions are consistently mentioned. Recent reviews describe thorough examinations during routine visits, including annual vaccination appointments where owners felt they were not rushed.
- •Vaccinations and parasite treatment: owners mention kitten first vaccinations as well as flea and worm treatment.
- •Medical treatment and ongoing care: reviews refer to longer-term management of issues such as a dog’s skin condition with steroid treatment, and recent feedback also mentions a cat being checked for mouth flare-ups with good continuity from earlier visits.
- •Surgery and procedures: owners describe supportive care around neutering, and reviews also mention surgery for a dog with quick diagnosis and efficient treatment.
- •Handling and support during visits: reviewers repeatedly mention patient, compassionate handling of nervous, stubborn or difficult-to-examine pets, along with helpful explanations for owners.
- •Emergency veterinary services are listed in the clinic information.
- •Veterinary nurse training facility is also listed in the clinic information.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews are mixed but mostly positive on cost: several owners describe the practice as reasonable, affordable or good value, and one earlier review noted savings through a monthly cat plan, while one recent reviewer felt prices had risen sharply.
People
- •Charlotte (vet): repeatedly praised for being kind, knowledgeable, empathetic and clear when explaining treatment and options.
- •David Beattie (vet): credited with managing a dog’s skin condition over time; recent reviews also mention David positively in ongoing care.
- •Lucy / Lucy H: recent reviews praise her for thorough examinations, professionalism, good knowledge, and taking time to discuss pets’ history and current health.
- •Verla: highlighted for compassionate, knowledgeable handling of a stubborn dog and for helpful advice about other pets.
- •Alex: mentioned positively in connection with a dog’s surgery, diagnosis and efficient treatment.
- •Johnny: remembered positively alongside David for caring for a seriously ill dog.
- •Leigh and Pamela: named appreciatively for helpful front-desk support over many years.
- •Reception team: often described as friendly, welcoming, helpful and efficient, including fitting in a last-minute appointment.
Reviews
4.8 stars from 654 Google reviews. Recent feedback is very positive overall, with many comments coming from long-standing clients who say they have used the practice for 10, 16, 20, 25 or even 30 years.
- •Long-term loyalty is a strong theme: many reviewers describe the practice as their family vet over many years and say they would not go elsewhere.
- •Consults are often praised as thorough and unhurried: owners mention detailed examinations, vets remembering pets’ previous problems, and clear, reassuring communication.
- •Staff manner stands out across the clinic: reviews regularly mention caring vets, helpful receptionists and a warm, supportive experience from front desk to consult room.
- •Pricing sentiment is mostly positive but not uniform: several owners call prices reasonable or affordable, though one recent reviewer was unhappy about a noticeable increase.

