Gortlands Veterinary Clinic

Gortlands Veterinary Clinic is a small-pet practice that states it has been caring for pets since 1968. Based on the information available, it appears set up for routine and preventative care (vaccinations, health checks, parasite treatment) as well as common procedures like neutering, with ongoing management for longer-term conditions (one owner describes a dog with a skin condition managed on steroids).

Owners repeatedly mention practical touches that make visits smoother, including text reminders for vaccinations/health checks, and vets taking time to explain options clearly. Recent reviews also describe staff being patient with anxious or reactive behaviour during exams, and a “monthly cat plan” that one owner says reduced what they paid compared with paying ad hoc.

Services

• •Routine and preventative care (clinic website summary)
• •Vaccinations and health checks (owners describe boosters, weigh-ins, general check-overs, questions/discussion about health)
• •Kitten first vaccinations plus flea and worm treatment (review)
• •Neutering (review mentions a pet being neutered with support throughout the process)
• •Ongoing condition management: skin condition controlled with steroid treatment (review)
• •Emergency veterinary services are listed in the clinic data (no further details provided)
• •Veterinary nurse training facility is listed in the clinic data

People

• •Charlotte (vet): mentioned for taking time to explain what’s going on, which the owner of a senior dog said made things easier during appointments.
• •David Beattie (vet): credited by one owner with managing a dog’s skin condition and keeping it under control over time.
• •Reception team: several reviews describe being greeted warmly on arrival and experiencing an efficient process from check-in through to the consult.

Reviews

4.8 stars from 610 reviews. The latest written reviews focus on repeat custom over many years, clear communication during consults, and supportive handling around routine care and procedures. “”

• •Long-term loyalty: multiple owners mention attending for 20–25+ years with successive pets.
• •Communication during appointments: vets described as explaining things clearly and discussing health and questions during check-ups.
• •Preventative care processes: text reminders for vaccinations/health checks; routine visits described step-by-step (weighing, exam, vaccinations).
• •Calm, patient handling: owners mention staff being understanding with nervous/reactive dogs during examinations.
• •Cost/value comments (without specific prices): “reasonably priced”/“value for money” mentioned, and one owner says a monthly cat plan meant paying “considerably less” than usual.