City Vets Kennedy Centre

City Vets Kennedy Centre is part of City Vets, which its website describes as an independent veterinary practice with multiple clinics. The clinic offers routine care including consultations, vaccinations, neutering, microchipping and parasite treatment, alongside dental work, health care plans and emergency care. It is also listed as a Veterinary Nurse Training facility. Recent reviews show a mixed picture, with praise for calm handling of a nervous dog but repeated concerns about privacy, communication and aspects of clinical care.

Services

•Routine and preventive care: consultations, vaccinations, neutering, microchipping, and worm and flea treatments.
•Dental treatment: the clinic offers dental work; recent visits mentioned a dog being booked for a dental extraction after mouth bleeding and tooth problems.
•Emergency care and ongoing support: emergency care is listed, alongside health care plans for regular preventive care.
•Recent examples from reviews: owners mention visits for a cat booster injection, assessment of a cat’s leg sore with cream supplied, and care discussions for a nervous dog, where one reviewer said the vet came out to the dog rather than forcing him into the consult room.
•Training role: the practice is listed as a Veterinary Nurse Training facility.

Pricing

Available published prices indicate the clinic sits below average relative to similar practices. One recent reviewer reported being charged £49 for a visit involving a cat’s open sore and cream supplied, though review comments around pricing are limited and mostly tied to dissatisfaction with the visit rather than broad value-for-money feedback.

People

Peter is the only named veterinarian mentioned in reviews. Other reviews refer more generally to reception and clinical staff: one owner praised the team for speaking calmly to a nervous dog and adapting the appointment around him, while others criticised the way difficult conversations were handled and the lack of privacy.

Reviews

Google rating: 4.2/5 from 443 reviews.

•Recent feedback is mixed but leans negative, with one strong positive review describing calm, friendly handling of a nervous dog and saying the staff adapted their approach well.
•A repeated concern is privacy and communication, with owners describing health discussions and difficult news being delivered in public areas rather than in private.
•Some reviews raise concerns about clinical thoroughness or decision-making, including a check that allegedly missed visible issues, questions about treatment given for a cat’s sore, and a very distressing account surrounding a dog’s dental-related visit.
•Other issues mentioned include the clinic environment feeling like a building site, trouble getting through by phone, and difficulty finding the entrance due to a lack of outside signage.

Reviews for City Vets Kennedy Centre

Note: Showing the 10 most recent Google reviews out of 443 we track in total. Recent reviews may not be representative of overall sentiment.

Bronagh Carlile

3 months ago

Stephen Mccarragher

4 months ago

Dalia D

5 months ago

Absolutely horrific experience. My dog was dragged forcefully into the room without me. I had no choice but to talk about his health issues in front of everybody in the waiting room . After their 'head to toe' check up they didn't notice lumps on his belly that are sticking out neither his front teeth which are hanging on a tread. Say well out from the 'care' like this.

mary glennon

6 months ago

fraser jack

Took my cat to city vets in march for his booster injection the place was like a building site took him back last week ( September) even worse with workmen and tools all over the place.My cat had an open sore on his leg which they didn't know what it was they gave me cream to apply I asked if it was dangerous because of the cat licking it to be told go to a pet shop they sell protective cones .I was charged £49 when I read the instructions for the cream it was for dogs only and no way to be used for cats .Raging is an understatement never take a pet there again . F Jack

Joseph Madden

8 months ago

Won't Answer their phone probably closed down heard very many bad reports

P A

10 months ago

We had a positive day with our dog here, we recently visited another vet who is mentioned in some negative reviews for here but our dogs behaviour there was very unusual, compared to his good behaviour here at city vets. We wanted to change vets due to peoples opinions on this vets and some negative reviews we have seen, but until something happens to us personally.. we wont try change again. I have experienced both vets and my preference is here. Here at city vets each staff member talked to our dog in a calming, friendly manner, even the receptionist did. He was nervous about going into the room with the vet but they didn’t force him into it and the vet actually came out to him. Communication is important for the owners but it is just as important for the animal who's seeking treatment (no one spoke to our dog in the other vets) The staff’s attitude here really made a difference for our dogs experience, well so I believe. On our first visit here a year ago we weren't as keen, I do think it depends on the vet you get that day, but thats a more personal thing and nothing to do with professionalism. Other than that, they get the job done.

Robert Miller

11 months ago

Good diagnosis and care advice. Couldn't go into the vet with our cat and had to wait outside. There is no outside sign; we only found it because we could hear dogs barking.