Companion Care (Lisburn Longstone) Ltd T/A Vets4Pets

Companion Care (Lisburn Longstone) Ltd trades as Vets4Pets, and the practice is described on its website as locally owned. The clinic presents itself as a modern, well‑equipped practice (including an in‑house lab, digital X‑ray and ultrasound) and an International Cat Care “Cat Friendly Clinic”, with separate cat and dog waiting areas and wards. Reviews repeatedly point to strong communication and aftercare, including owners describing regular updates after treatments, detailed explanations of treatment options, and specific mention of aftercare following major surgery. Owners also mention practical systems such as WhatsApp photo/questions and text reminders.

Services

• •General vet care for dogs, cats, rabbits, and exotic pets (including small mammal medicine and surgery).
• •Surgery & anaesthesia: soft tissue surgery; airway surgery; ear surgery; operating theatre; anaesthesia.
• •Diagnostics & monitoring (in-practice): in‑house laboratory (haematology, biochemistry, electrolytes), blood pressure monitoring, digital X‑ray, ultrasound.
• •Dentistry.
• •Cancer care: chemotherapy & cancer treatment / oncology.
• •Nurse-led services: nurse clinic; weight clinic; nutritional advice.
• •Preventive care: microchipping; parasite treatment support via health plans (see Pricing for what’s explicitly stated in reviews).
• •Travel documentation: pet passport / animal health certificate.
• •Facilities/policies noted: isolation unit; oxygen chamber; separate cat & dog waiting areas and wards.
• •Home visits (listed on the website).
• •Out-of-hours: the practice states it does not have overnight vets and nurse staff; for emergency treatment, clients are advised to contact Vets Now Belfast. A support line is available when the practice is closed.

Pricing

• •Pet plan (review-described): said to spread costs through the year and to cover flea, worm and tick treatments plus annual vaccinations. (No prices were stated in the information provided.)

People

• •Anna (practice owner): described by reviewers as taking time to explain treatment options, showing attention to detail and patience, and helping owners feel reassured during appointments.
• •Christopher (reception): repeatedly mentioned for being accommodating and creating a friendly atmosphere on arrival.
• •Alana (nurse) and Daniella (nurse): mentioned for post‑treatment care and for keeping owners updated, helping them feel at ease—also specifically thanked for advice/aftercare around a major surgery case.

Reviews

4.8 stars from 258 reviews. “”

• •Owners repeatedly mention clear advice and communication, including taking time to explain options and being able to send photos/ask questions via WhatsApp.
• •Aftercare and follow-up support are highlighted, including updates post treatments and support after a major surgery.
• •Several reviews describe the team as consistently polite, friendly, and professional, from reception through to nurses and vets.
• •Practical admin touches are noted: an efficient appointment process and a text reminder system for appointments, treatments, and vaccinations.
• •One review describes the clinic accepting an animal brought in from a nest without problems, as an example of responsiveness.