Eastside Vet Clinic

- Recent positive feedback centres on clear explanations, reassurance and kind handling, including for nervous or uncomfortable pets. - Owners mention prompt help for urgent concerns, such as being told to come in the same evening for a dog with a large red lump on its paw. - A negative review raises concerns about continuity across repeat visits, describing a different vet each time for an ongoing ear infection and feeling the treatment plan did not look deeply enough at possible causes.

Eastside Vet Clinic in Belfast offers a broad mix of routine and more advanced veterinary care, including surgery, dental work, diagnostics, imaging, ophthalmology, dermatology, vaccinations, microchipping, wellness plans and emergency care. Recent feedback highlights reassuring vets who explain findings clearly and can fit in urgent concerns quickly, including a same-day visit for a dog with a red paw lump. Reviews are more mixed around continuity for longer-running issues, with one owner describing repeat visits for an ear problem without enough investigation into possible underlying causes, and another reporting a poor front-desk interaction.

Services

•Routine and preventive care: Vaccinations, microchipping and wellness care plans are listed, alongside general consultations.
•Surgery and procedures: Surgical services are listed on the website, and reviews mention a pet being spayed.
•Dental and specialist areas: Dental care, dermatology, ophthalmology and imaging are all listed.
•Diagnostics: Reviews describe a sample being taken from a paw lump during an urgent visit, and ear cytology being carried out for an ongoing ear problem.
•Urgent and emergency support: Emergency care services are listed, and one recent reviewer said they were asked to come in that evening for a sudden concern about their dog’s paw.

Pricing

Available published prices indicate the clinic sits above average relative to similar practices. Review comments on cost are mixed: one owner described prices as very reasonable, while another felt repeat visits for an ongoing issue led to more expensive medication.

People

•Vets: Reviews describe the vets as compassionate, friendly, knowledgeable and reassuring, with clear explanations during appointments.
•Nursing support: One owner specifically praised a nurse for helping hold and comfort their dog while a sample was taken.
•Reception team: Feedback is mixed, with some praise for staff being lovely, efficient and professional, but one complaint about a rude interaction at the front desk.

Reviews

Google rating: 4.7/5 from 87 reviews.

•Recent positive feedback centres on clear explanations, reassurance and kind handling, including for nervous or uncomfortable pets.
•Owners mention prompt help for urgent concerns, such as being told to come in the same evening for a dog with a large red lump on its paw.
•A negative review raises concerns about continuity across repeat visits, describing a different vet each time for an ongoing ear infection and feeling the treatment plan did not look deeply enough at possible causes.
•Reception feedback is inconsistent: some reviewers found the front desk efficient and welcoming, while another reported feeling unwelcome during one visit.

Reviews for Eastside Vet Clinic

Note: Showing the 10 most recent Google reviews out of 87 we track in total. Recent reviews may not be representative of overall sentiment.

Adam Cheung

8 months ago

Rita Arr

Usually, I'm very happy with this place's staff and vets. every time I was attending an appointment the blue hair's girl was there. Yesterday (friday) other girl was at the desk. Very rude, with the ability to make you feel you're not welcome and, somehow, that you're asking for free things. People that don't enjoy their jobs should leave the charge to someone who does it.

michelle b

10 months ago

Honestly one of the best vet practices I've ever been to and I have been to many Have been down twice in the last few days with my two kittens, receptionist was lovely, efficient & professional & both vets i seen were super compassionate, friendly, knowlegeble Knew exactly what was wrong straight away, very reassuring and explained everything in detail. And very reasonable price too which is always a bonus. Appreciate this little gem on our doorstep.

Becky Robinson

We noticed today that Buddy who is nearly 9 years old had a large red lump on his hind paw, I called was told to come in at 6.30, straightaway the vet made us feel at ease and quickly helped with a possible diagnosis, a sample was taken even though buddy can get a bit grumpy of touching his hind legs but the vet was fantastic and the nurse held and petted Buddy through it. Highly recommended Vet for your fur babies

Samuel

There’s a lot I liked about this vet practice at first, and as a first-time dog owner, I really trusted that I was doing the right thing. But after four visits for the same ear infection. seeing a different vet each time and being sent away with more expensive meds, I started to feel like we were just going in circles. So I decided to try a different vet. Yes, an ear cytology was done, but that was pretty much it. No one ever asked about his diet or explained how food allergies might be different from environmental ones. Gut health was never brought up, and there was no deeper investigation into what could actually be causing the problem. It just felt like a short-term fix each time, rather than trying to get to the bottom of it. At the new practice, my dog had a proper assessment, and for the first time, things actually made sense. I got useful info, a clear plan, and felt like someone was finally looking at the bigger picture. There needs to be more joined-up thinking, especially for ongoing issues. People trust vets with their pets, please take the time to look a little deeper.

Nella Alakarhu

4 years ago

Daft Punk has been super well looked after by these lovely vets! She Got spayed today, is full of energy after a good nap after the surgery. Thank you! So happy to have a veterinary literally across the street ❤️ Highly recommended!