Vets Now (Belfast) – Vets in Belfast
Clinic Overview
- Many owners describe the clinic as efficient in urgent situations, with pets seen quickly and emergency problems handled without long waits. - Positive comments often focus on compassionate care, especially in very stressful situations, and on staff being professional, friendly, and practical. - Cost is a recurring concern in reviews, with several owners describing out-of-hours treatment as very expensive.
Vets Now (Belfast) is an out-of-hours emergency service for small animals in Belfast and is part of IVC Evidensia. It offers urgent assessment and treatment overnight and outside normal daytime practice hours, with telephone triage before attendance. The clinic’s website summary also lists neurology and oncology among its specialties.
Services
- •Out-of-hours emergency veterinary care for small animals.
- •Telephone triage before arrival, with reviews describing prompt call handling in some cases, though a few owners felt the screening questions could be slow in very time-sensitive situations.
- •Emergency assessment and treatment for urgent problems including
- •seizures
- •suspected toxin ingestion
- •injuries
- •breathing and other acute medical emergencies
- •eye emergencies
- •Stabilisation and short-term emergency support, including overnight care where needed and coordination with a pet’s regular vet for follow-on treatment the next morning.
- •Specialties listed in the clinic summary: neurology and oncology.
Pricing
No published pricing information is currently available for this clinic.
People
- •Matthew (front desk/reception): praised for helping calm owners during an emergency visit and for offering practical support such as water or coffee.
- •Caroline (vet): praised for explaining an emergency seizure case clearly and talking through treatment options in detail.
- •Recent feedback suggests the wider team can be very kind and professional, but owner experiences with warmth, introductions, and front-desk communication are mixed.
Reviews
Google reviews show 3.9/5 from 538 reviews.
- •Many owners describe the clinic as efficient in urgent situations, with pets seen quickly and emergency problems handled without long waits.
- •Positive comments often focus on compassionate care, especially in very stressful situations, and on staff being professional, friendly, and practical.
- •Cost is a recurring concern in reviews, with several owners describing out-of-hours treatment as very expensive.
- •Communication and overall experience appear variable: some owners praise clear instructions, detailed explanations, and helpful reception staff, while others report rushed decision-making, slow phone triage, or a lack of warmth and introductions on arrival.
