Vets Now (Belfast) – Vets in Belfast
No Prices
No Prices Tracked
Corporate
Clinic Overview
- Many owners say pets were seen quickly in emergencies, with prompt phone handling, clear directions, and efficient practical care. - Positive feedback often highlights compassionate treatment in very stressful situations, including supportive care when pets were very unwell or at the end of life. - Cost is a major recurring concern.
Services
- •Out-of-hours emergency veterinary care for small animals, including urgent problems such as seizures, suspected toxin ingestion, injuries, breathing difficulties, eye emergencies, and other acute medical issues.
- •Telephone triage before arrival; recent feedback includes prompt call handling and clear directions in some cases, though a few owners felt the screening process could be slow or frustrating in very time-sensitive situations.
- •Emergency assessment and treatment, with recent reviews mentioning cases involving vomiting and shaking, seizure concerns, breathing distress, and short-term treatment such as injections, medication, oxygen support, blood tests, and observation.
- •Stabilisation and short-term emergency support, including overnight care where needed and coordination with a pet’s regular vet for follow-on treatment the next morning.
- •Specialties listed in the clinic summary include neurology and oncology.
Pricing
No published pricing information is currently available for this clinic.
People
- •Matthew (front desk/reception): praised for helping calm owners during an emergency visit and for offering practical support such as water or coffee.
- •Caroline (vet): praised for explaining an emergency seizure case clearly and talking through treatment options in detail.
- •Hugo: mentioned positively in older reviews.
- •Recent feedback suggests experiences with the wider team are mixed: some owners describe kind, reassuring vets and friendly reception staff, while others mention a lack of introductions, warmth, or consistency at the front desk.
Reviews
Google reviews show 3.9/5 from 633 reviews.
- •Many owners say pets were seen quickly in emergencies, with prompt phone handling, clear directions, and efficient practical care.
- •Positive feedback often highlights compassionate treatment in very stressful situations, including supportive care when pets were very unwell or at the end of life.
- •Cost is a major recurring concern. Several recent reviewers describe the service as very expensive, citing charges of more than £300 for initial out-of-hours assessment and extra costs for medication or admin.
- •Communication and decision-making remain the most mixed area: some owners praise professional, reassuring vets and friendly reception staff, while others describe feeling rushed, pushed toward more expensive options, or left unclear about who was treating their pet and what tests were being done.
